Last updated: October 2025

All orders are shipped from Melbourne, Australia using reliable carriers such as Australia Post or Sendle.

PROCESSING TIMES

Orders are usually processed within 3–5 business days. During peak periods, processing may take longer. You will receive a confirmation email once your order is dispatched.

DELIVERY TIMES

• Domestic (Australia): 5–10 business days

• International: 10–21 business days (depending on location)

Please note that delivery times are estimates and may vary based on postal delays or customs processes.

SHIPPING COSTS

Shipping is calculated at checkout based on your region. Free local pickup is not currently available.

CUSTOMS & DUTIES

International orders may be subject to customs fees or import duties, payable by the recipient.

LOST OR DAMAGED ITEMS

If your order arrives damaged or doesn’t arrive after 30 days, please contact hello@parulgupta.com.au with your order number and photos. We’ll help investigate and resolve the issue.

CONTACT

For shipping inquiries, please contact hello@parulgupta.com.au